> ## Documentation Index
> Fetch the complete documentation index at: https://apidoc.ovrsea.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent actions

> What an AI agent can do on a customer account

<Info>
  This list is generated from the API schema, so it stays in step with what the API actually
  exposes.
</Info>

These are the **25 actions** the OVRSEA agent surfaces expose. Every call is
authorised server-side against the account that signed in, the same way the equivalent Hermès
screen is.

All of them can be performed by asking [Zach](/ai/ask-zach) in Hermès. The last column says which
are also available as tools on the [MCP server](/ai/mcp-server).

| Action                                        | What it does                                                                                                                | On MCP |
| --------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- | ------ |
| `acceptPropositionQuotation`                  | Accept one of the prices offered on a quotation. This books the shipment and you cannot undo it yourself.                   | Yes    |
| `archiveLocation`                             | Retire an address from your address book. It stops being suggested; shipments already using it keep it.                     | —      |
| `cancelShipment`                              | Cancel a shipment you no longer need, with a reason. Treat it as final.                                                     | Yes    |
| `createBookingRequest`                        | When your company is the supplier on a flow, send a booking request to a buyer you are connected to. It notifies the buyer. | Yes    |
| `createLocation`                              | Save a pickup or delivery address to your address book.                                                                     | Yes    |
| `createLocationContact`                       | Save a contact on one of your saved addresses.                                                                              | Yes    |
| `createQuotation`                             | Ask for a price on a lane. Non-binding: our team prices it and comes back to you.                                           | Yes    |
| `createShipment`                              | Open a shipment directly, without going through a quotation first.                                                          | Yes    |
| `declineQuotation`                            | Decline a quotation. Reopening it later brings the quotation back but not its prices.                                       | Yes    |
| `deleteBlInstruction`                         | Remove one BL, AWB or CMR instruction set from a shipment.                                                                  | Yes    |
| `deleteClientDocument`                        | Delete a document from a shipment. This cannot be undone.                                                                   | —      |
| `downloadPropositionsPdf`                     | Generate the PDF of one or more priced offers. Changes nothing on the quotation or the shipment.                            | Yes    |
| `editClientDocument`                          | Rename a document. Changing its type is refused for most customer documents.                                                | —      |
| `markBlOriginalAsSentToForwarder`             | Record that you have sent us the original BL.                                                                               | Yes    |
| `renameOrder`                                 | Rename a shipment or a quotation. Affects the label only, not the reference.                                                | Yes    |
| `specifyBLInstructions`                       | Add the BL, AWB or CMR instructions for a shipment.                                                                         | Yes    |
| `undoDecline`                                 | Reopen a quotation you declined. The quotation comes back; its prices do not.                                               | Yes    |
| `updateBLInstructions`                        | Replace the BL, AWB or CMR instructions on a shipment.                                                                      | Yes    |
| `updateBookingInformations`                   | Fill in or correct a shipment's booking details.                                                                            | Yes    |
| `updateCargoReadyDate`                        | Move the date your cargo will be ready to leave.                                                                            | Yes    |
| `updateDeliveryTargetDate`                    | Move the delivery date you are asking us for. Does not change the carrier's schedule or the live ETA.                       | Yes    |
| `updateLocation`                              | Correct a saved address.                                                                                                    | Yes    |
| `updateUserNotificationSettings`              | Change which notifications you receive.                                                                                     | —      |
| `uploadClientDocumentsSingleCall`             | Upload one or more documents to a shipment.                                                                                 | —      |
| `uploadDocumentsOnCustomsClearanceSingleCall` | Upload one or more documents to a customs clearance.                                                                        | —      |